Privacy Policy

Last Updated: September 2025

1. Introduction

Xanova is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms
  • Place an order
  • Subscribe to our newsletter
  • Contact us via email or phone

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of visit

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Respond to your inquiries and provide customer support
  • Send you information about our products and services
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and enhance security

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business, such as payment processors and shipping companies
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent

To exercise these rights, please contact us at [email protected].

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Xanova

Hollého 8, 071 01 Michalovce, Slovakia

Phone: +421 56 934 21 805

Email: [email protected]